Shipping & Returns

We aim to make your experience seamless from checkout to delivery.

Processing Time

Orders are typically processed within 1–3 business days. You’ll receive a confirmation email once your order has shipped, along with tracking information.

Shipping Time

Delivery times vary based on your location, but most domestic orders arrive within 3–7 business days after shipment.

Please note that shipping times may be slightly extended during holidays or high-volume periods.

Shipping Rates

Shipping rates are calculated at checkout. We occasionally offer promotional free shipping on qualifying orders.

If you have any questions about your shipment, contact us at support@embralife.com and we’ll be happy to help.

Order Changes & Cancellations

We process orders quickly to ensure fast delivery.

If you need to make a change or cancel your order, please contact us as soon as possible. While we can’t guarantee modifications once processing begins, we will do our best to accommodate your request.

Returns

Your satisfaction matters to us.

Due to the nature of dietary supplements, we are unable to accept returns of opened products for safety and quality reasons.

If your product arrives damaged or incorrect, please contact us within 7 days of delivery. We may request photos to help resolve the issue quickly.

For unopened items in their original condition, please contact us within 14 days of delivery to initiate a return request. Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

Once your return is received and inspected, refunds are issued to your original method of payment. Please allow 5–10 business days for the refund to appear, depending on your bank.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at:

support@embralife.com

Include:

  • Your order number

  • A brief description of the issue

  • Clear photos of the product and packaging

We’ll resolve it promptly.

Questions?

We’re here to help.

Email us at support@embralife.com and we’ll respond as quickly as possible.